Setting Up Your First Customer

Last Updated 23 March 2026 by Sanjay Subramaniam

How to Setup a Customer Profile

Step 1: Access Customers Tab

Select the Customers tab on the left hand navigation panel.

Step 2: Use Add Company Function

Click on Add Company, Enter the details and Click on Save changes.

Step 3: Success

Congratulations. You will have successfully added your first customer. 

Types of Data Connectors

The Paratira platform collects information from vendor portals using APIs. This process within the platform is called setting up a Data Connector. The platform will de-duplicate data into a centralized asset table and then generate recommendations.

The 2 types of Data Connectors are Provider Connectors and Customer Connectors.

Provider Connectors link a single data source to multiple customer profiles. They can be accessed by Service Provider Users but Customer Users cannot access Provider Connectors.  

The screenshot below illustrates a Service Provider adding a Single Data Source to map to multiple customer profiles:

Customer Connectors link a single data source to a single customer profile. They can be accessed by Service Provider Users using the impersonation feature or they can be accessed by Customer Users.

The screenshot below illustrates a Customer or Service Provider using the impersonation feature as a customer, adding a Single Data Source to link to the Customer Profile:    

How to Setup a Data Connector

Use the links below for the Top 10 Data Connector setup instructions:

Backup Radar

https://support.paratira.ai/en/article/setting-up-the-backup-radar-connector

Cisco CCW

https://support.paratira.ai/en/article/setting-up-the-cisco-ccw-connector

Cisco Meraki

https://support.paratira.ai/en/article/setting-up-the-cisco-meraki-connector

Corestack

https://support.paratira.ai/en/article/setting-up-the-corestack-connector

LogicMonitor

https://support.paratira.ai/en/article/setting-up-the-logicmonitor-connector

Microsoft Azure Advisor

https://support.paratira.ai/en/article/setting-up-the-azure-advisor-connector

Microsoft Defender for Endpoint

https://support.paratira.ai/en/article/setting-up-the-microsoft-defender-for-endpoint-connector

Microsoft Entra

https://support.paratira.ai/en/article/setting-up-the-microsoft-entra-connector

Microsoft Intune

https://support.paratira.ai/en/article/setting-up-the-microsoft-intune-connector

ServiceNow

https://support.paratira.ai/en/article/setting-up-the-servicenow-cmdb-connector

 

For additional assistance, contact sanjay.subramaniam@paratira.ai