Help Center
Go back to application
Help Center
Go back to application
Fundamentals
Platform FundamentalsSetting Up Your First CustomerCommunicating Value To Your Customer
How To Setup Connectors
Understanding Data ConnectorsSetting up the Backup Radar ConnectorSetting Up the Cisco CCW ConnectorSetting Up the Cisco Meraki ConnectorSetting up the Cisco PXP ConnectorSetting Up the Corestack ConnectorSetting up the LogicMonitor ConnectorSetting Up the Microsoft Azure Advisor ConnectorSetting Up the Microsoft Entra ConnectorSetting Up the Microsoft Intune ConnectorSetting Up the Microsoft Defender for Endpoint ConnectorSetting up the ServiceNOW CMDB Connector
How To Generate Reports
Insights Report
How To Upload Data
How to Upload True Forward InformationHow to Upload the Cisco Install Base DataHow to Upload the Cisco Inventory Data (Cisco SKUs)

Setting Up the Cisco Meraki Connector

Last Updated: 15 April 2026

Prerequisites

Before setting up the connector, ensure you have:

  • Administrator access to your Cisco Meraki dashboard
  • Administrator access to Paratira
  • API access enabled in your Meraki organization

Technical Audience

Experienced network administrator or IT professional responsible for managing Cisco Meraki devices and dashboards, with full admin access to the Meraki organization.

Obtaining API Credentials from Cisco Meraki

Step 1: Enable API Access in Meraki Dashboard

  1. Log into the Meraki dashboard with an administrator account
  2. Navigate to Organization > Settings
  3. Under Dashboard API Access, ensure that "Enable access to the Cisco Meraki Dashboard API" is checked
  4. Click Save Changes if you made any changes

Step 2: Generate an API Key

  1. Click on your username in the top right corner of the Meraki dashboard
  2. Select My Profile from the dropdown menu
  3. Scroll down to the API Access section
  4. Click on Generate new API key
  5. A dialog will appear with your new API key
  6. IMPORTANT: Copy this API key immediately and store it securely—you won't be able to view the full key again after closing this window
  7. Check the box that says "I have stored my new API key" and click Done

Step 3: Note Your Organization ID

  1. While still in the Meraki dashboard, go to Organization > Settings
  2. Your Organization ID can be found in the URL of this page:
    • The URL will look like: https://dashboard.meraki.com/o/{organization_id}/manage/organization/settings
    • Note down the {organization_id} value

Setting Up the Connector in Paratira

Step 1: Access the Connector Setup

  1. Log in to your Paratira account
  2. Navigate to Settings in the left menu
  3. Expand the menu and select Connectors
  4. Click the Add Connector button

Step 2: Choose the Connector Type

  1. In the "Add new connector" wizard, you'll see "Choose connector" as step 1
  2. Select the By technology tab
  3. Locate and click on the Cisco Meraki tile
  4. Click Continue to proceed to the next step

Step 3: Enter Connection Details

  1. In the "Enter details" step, you'll need to provide:
    • Name: Enter a descriptive name for this connector (e.g., "Primary Meraki Network")
    • API Key: Paste the API key you generated from the Meraki dashboard
    • Organization ID: Enter the Organization ID you noted from the Meraki dashboard URL
  2. Click the Test connection button to verify your credentials
  3. Once the connection test is successful, click Continue

Step 4: Validation

  1. Paratira will validate your connection and permissions
  2. The system will check that it can access all required APIs
  3. If any issues are detected, you'll see specific error messages with guidance
  4. Once validation is successful, click Continue

Step 5: Customer Mapping (for Multi-tenant Connectors)

If you're setting up a multi-tenant connector:

  1. At the "Map customers" step, you'll see organizations from your Meraki account
  2. For each Meraki organization, you can:
    • Map to an existing Paratira customer using the dropdown menu
    • Create a new customer by selecting "Create as a new customer"
    • Click Confirm for each mapping
  3. Once all mappings are completed, click Continue

Step 6: Complete Setup

  1. Review the connector summary information
  2. Click Finish to complete the setup
  3. Your new Meraki connector will appear in the connectors list
  4. Initial data collection will begin automatically

Data Collection Details

The Cisco Meraki connector collects the following information:

  • Network infrastructure devices (switches, access points, security appliances)
  • Device status and health metrics
  • Configuration details
  • Licensing information
  • Firmware versions
  • Security settings

Troubleshooting

API Access Issues

Error: "API access is disabled for this organization"

  • Solution: Return to Meraki dashboard and ensure API access is enabled under Organization > Settings

Error: "Invalid API key"

  • Solution: Generate a new API key in the Meraki dashboard and update the connector

Error: "Insufficient permissions"

  • Solution: Ensure the account used to generate the API key has administrator privileges

Connection Problems

Error: "Cannot connect to Meraki API"

  • Solution: Check your internet connection and verify that outbound connections to api.meraki.com are allowed

Error: "Rate limit exceeded"

  • Solution: Wait a few minutes and try again. Meraki API has usage limits

Best Practices

  • Security: Treat your Meraki API key like a password—never share it publicly
  • Permissions: Use an account with appropriate permissions but avoid using a super-admin account if possible
  • Monitoring: Periodically check the connector status in Paratira to ensure it's functioning correctly
  • Updates: If you regenerate your Meraki API key, remember to update it in Paratira

Support Resources

If you encounter any issues setting up your Cisco Meraki connector:

Should you have any issues, feel free to reach out to: sanjay.subramaniam@raioam.com

Was this article helpful?

Powered by Product Fruits