[Intune] Replace outdated Windows endpoints for improved performance and efficiency

The platform identifies outdated Windows endpoints through Intune Endpoint Analytics and recommends replacing them with newer devices for improved performance and efficiency. Continuing to operate with outdated endpoints leads to decreased productivity, higher maintenance costs, and potential compatibility issues with modern software requirements.

Recommendation Impact Across KPIs

KPIImpactCalculated?
Reliability:Impact on system uptime and performance stability❌
Security Compliance:Enhanced security through modern hardware capabilities❌
Economic:Reduced maintenance costs and improved resource utilization❌
User Experience:Improved device performance and responsiveness✅
Environment:Impact on energy efficiency and e-waste❌

Score Calculation

1. Data Ingestion

  • Windows endpoint device data from Intune
  • Startup performance metrics (boot times > 1 minute)
  • App health issues and crash reports
  • CPU utilization rates (>80%)
  • Memory usage (>90%)
  • Available disk space (<5GB)

2. Data Enrichment

  • Mapping to device health status
  • Performance metrics analysis
  • Application compatibility assessment
  • Hardware specifications comparison

3. Health Score

  • Calculate the Health score based on:
  • Device startup time (threshold: 30 seconds)
  • App performance issues (threshold: 3 per week)
  • Device health status (Critical status >15% of year)
  • Resource utilization metrics

Example Graph

Pie chart showing the distribution between healthy and unhealthy devices, providing a clear visual representation of the endpoint environment's current state and identifying the scope of necessary replacements.

Business Opportunities

Product Sales Opportunity

As a provider this recommendation provides you an opportunity to generate $1,216 USD per unhealthy device through the sale of new Windows endpoint licenses and hardware. The platform will identify specific devices requiring replacement through Intune Endpoint Analytics.

Professional Services Opportunity

The recommendation provides an opportunity for professional services related to device deployment, configuration, and data migration. Professional services can include assessment, planning, implementation, and post-deployment support.

Remediation Guidance

To resolve the recommendation the following steps are recommended:

  1. Develop a Replacement Plan
  2. Identify Outdated Devices through Intune Analytics
  3. Assess New Hardware Requirements

Allocate Budget and Resources

Communicate with End Users

  1. Notify Employees
  2. Schedule Replacements

Provide Setup Support

Execute the Device Replacement

  1. Procure New Devices
  2. Deploy and Configure Devices

Migrate User Data

Post-Replacement Monitoring & Optimization

  1. Verify Device Performance
  2. Monitor User Experience

Track IT Resource Utilization

Ongoing Maintenance

  1. Regular Performance Reviews
  2. Future Replacement Planning
  3. Software Compatibility Management

Supporting Information

Supported Data Sources

  • Microsoft Graph Intune

Recommendation Categorisation

  • Optimization
  • Hardware Refresh
  • Performance Improvement

Supported Instances

  • Windows Endpoints

Planned Instances

  • Status: In Development
  • Implementation Type: New
  • Category: Optimise