[Intune] Upgrade to Microsoft 365 for modern productivity and security
Recommendation Impact Across KPIs
| KPI | Impact | Calculated? |
|---|---|---|
| Reliability: | Enhanced service reliability through modern cloud infrastructure | ❌ |
| Security Compliance: | PRIMARY REC - Significant improvement in security posture with advanced threat protection and compliance tools | ❌ |
| Economic: | License cost optimization and reduced security incident risk | ❌ |
| User Experience: | Improved collaboration capabilities and access to latest productivity tools | ✅ |
| Environment: | Reduced on-premises infrastructure requirements | ❌ |
Score Calculation
1. Data Ingestion
- License SKU details from Microsoft Graph API
- Current subscription status
- User assignment data
2. Data Enrichment
- Mapping to Microsoft 365 equivalent SKUs
- License feature comparison
- Cost-benefit analysis
3. Health Score
- Calculate the Health score for each KPI based on license utilization and feature gaps
- User experience impact score validated through Microsoft Graph data
Example Graph
Pie chart showing distribution of current legacy Office 365 SKUs compared to recommended Microsoft 365 licenses, highlighting the transition opportunity across the license estate.
Business Opportunities
Product Sales Opportunity
As a provider this recommendation provides you an opportunity to upgrade customers to Microsoft 365 licenses, generating recurring revenue through enhanced subscription values. The platform will identify specific upgrade paths for each legacy SKU with estimated annual USD revenue potential.
Professional Services Opportunity
The recommendation provides an opportunity for migration and implementation services, including license transition, security configuration, and user training. The estimated effort varies based on organization size and complexity.
Remediation Guidance
To resolve the recommendation the following steps are recommended:
- Develop an Upgrade Plan
- Identify Affected Subscriptions
- Assess Business Requirements
Budget and Resource Allocation
Communicate with Stakeholders
- Notify IT and End Users
- Plan Migration Timeline
Provide Training Resources
Execute the Upgrade
- Assign New Licenses
- Migrate Data and Policies
Enable New Features
Post-Upgrade Monitoring & Optimization
- Verify License Activation
- Monitor User Adoption
- Ensure Compliance & Security
Supporting Information
Supported Data Sources
- Microsoft Graph/Entra
- Microsoft Graph Intune
Recommendation Categorisation
- License Management
- Security Enhancement
- Digital Transformation
Supported Instances
- Microsoft 365 Admin Center
- Azure Active Directory
- Microsoft Endpoint Manager
Planned Instances
- Microsoft Graph API endpoints
- License Details API
- Subscription Management API